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For your convenience, we have a FAQ section that covers all your questions and concerns related to heating and cooling. If there is anything we've missed, feel free to give us a call! 

  • What is the proper size system for my home?
    Sizing the equipment requires the consideration of several factors: -Ceiling height -Construction -Window size -Placement Dozens of other variables are also considered to properly size a heating and cooling system. A professionally conducted calculation is the foundation of an effective system. At Northwest Expert Heating, we take every detail into account to get it right the first time!
  • How do I know if my system is working properly?
    Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have the utility bills increased for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. Be sure to contact to NW Expert Heating and Cooling, the home comfort experts if you notice these signs.
  • How much do you charge to get a replacement estimate?
    We offer FREE estimates on New Installations & Replacements.
  • How to select the correct heating/cooling system?
    Our expert will come to your home and help you diagnose the best fitting system for your home. At Northwest Expert Heating, we use load calculators to ensure the correct-sized system for your home, considering the sqft, number of registers, existing duct work, structural properties, and more. Additionally, know your budget parameters and the efficiency of the system being proposed. Sizing HVAC equipment is very important from the standpoints of both comfort and energy use. Heating and cooling equipment that is over-capacity or under-sized will not be as energy efficient as properly matched capacity equipment.
  • Why should I preform preventative maintenance?
    Heating and cooling systems work incredibly hard to perform their functions for your household. The constant stopping, starting, and continual operation can wear down a machine quickly and unexpectedly if the proper care and maintenance is delayed. However, by performing preventive maintenance, or servicing your system regularly, you can maximize the life-cycle of your heating or cooling unit and guard against many unexpected failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts.
  • How often should an air filter be changed?
    You will want to change your air filter every three to four months, depending on your home system's filter. when filters are not changed seasonally, it is likely putting more strain on the system. To get a basic idea of what filter your system needs, look at your manufacturer's instructions or filter frame for exact measurements. A neglected air filter can damage your system and cause the furnace engine to stop running.
  • What is the Ideal Maintenance Schedule for my HVAC System?
    HVAC maintenance checks are recommended to be scheduled twice yearly—in spring and fall. If you have a separate system for cooling, it would be ideal to have an expert check the system during spring. Fall is considered the best time to have your furnace checked.
  • What areas do you service?
    At Northwest Expert Heating & Cooling, our team is proud to offer expert H.V.A.C. services in Federal Way, and surrounding areas.
  • Do you provide same day service?
    Yes! We can offer same day or the following appointments for Emergency calls.
  • What payment options do you accept?
    We accept Cash, Check, and all major Credit Cards including Visa, MasterCard, American Express, and Discover. We also offer financing options to all our customers. Reach out to us for more details!
  • Are you licensed?
    Yes, we are insured, licensed, and bonded for areas within our service range. License # NORTHEH833DF
  • What makes Northwest Expert Hea stand out from other Heating and Air Conditioning Contractors?
    At Northwest Expert Heating and Cooling, we stand out because we care. We operate at the level of a family-owned business, providing personalized services and tailored solutions to meet your specific heating and air conditioning needs. We strive to provide the highest quality and most reliable heating and cooling services, ensuring customer satisfaction every time.
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